Kathleen Lomeli
Henderson
Summary
Detail-oriented and hospitality-driven professional with a strong foundation in planning, logistics, and enhancing guest experiences. Collaborative and results-focused, with proven success managing high-volume workloads and driving operational excellence through seamless cross-department coordination. Thrives in dynamic environments and is passionate about crafting memorable experiences that align with brand and client expectations.
Overview
6
6
years of professional experience
Work History
Assistant Events Manager, Catering & Events
Fontainebleau Las Vegas
Las Vegas, NV
12.2024 - Current
- Coordinated internal hotel events with budgets exceeding $3,500-$40K for food & beverage, ensuring seamless service.
- Maintained detailed event documentation, including BEOs (Banquet Event Orders), invoices, and client communications.
- Collaborated with cross-functional teams to successfully execute events.
- Assisted with forecasting, budget planning, and food & beverage cost control measures for internal and external events
- Monitored on-site event flow and resolved issues in real-time to ensure flawless guest experiences
- Contributed creative ideas during brainstorming sessions, leading to memorable and engaging events.
- Ensured compliance with hotel policies, safety regulations, and licensing for group functions and room blocks.
- Organized and chaired pre-event coordination meetings with hotel teams, ensuring logistical alignment and consistent service delivery
Catering & Events Coordinator
Fontainebleau, Las Vegas
Las Vegas
09.2023 - 12.2024
- Assist Leadership team with overseeing departmental tasks and reports to ensure smooth operations and maintain efficiency and accuracy.
- Assist in recruiting efforts by coordinating interviews and managing onboarding schedules for new hires.
- Lead preparations for upcoming group pre-convention site visits & meetings with internal departments, ensuring effective collaboration with clients.
- Oversee supply ordering and inventory management.
- Contributed to the development of policies and SOPs for the Catering & Events department during pre-opening, providing future coordinators with essential resources for operational success.
Conference Concierge
Venetian, Las Vegas
Las Vegas
03.2023 - 09.2023
- Ensure general appearance and condition of Congress Center is in proper order and quickly report maintenance issues to facilities.
- Work with Meeting Services, Facilities, and PAD to ensure all areas are coordinated and working in tandem to produce an outstanding Meeting Experience for our guests.
- Demonstrate a sense of urgency on behalf of the building when responding to client requests.
- Build strong lasting professional relationships with the CCM team, all Operational Departments involved in Group Activities and with new and repeat customers.
Wedding Coordinator
Caesars Palace, Las Vegas
Las Vegas
09.2022 - 03.2023
- Finalize details of wedding ceremonies for couples.
- Hold daily meetings with future or current brides.
- Contact all vendors at a timely manner for ceremony.
- Set up pre wedding décor, confirm and check off all vendors and couple request.
Front Desk Supervisor
Bellagio, Las Vegas
Las Vegas
08.2019 - 09.2022
- One key responsibility was to help my team achieve in keeping our call abonenment below a required percentage.
- Assisted agents with escalated customer service issues and resolved efficiently.
- Collaborated with the management team to develop and implement guest service policies and procedures.
- Conducted regular performance evaluations of guest services staff, providing feedback and development opportunities.
Skills
- Salesforce, Microsoft Software (Outlook, Excel, Word, PowerPoint), RedRock, Alliants, Amadeus, Delphi Diagramming
LANGUAGES
English
Spanish
Timeline
Assistant Events Manager, Catering & Events
Fontainebleau Las Vegas
12.2024 - Current
Catering & Events Coordinator
Fontainebleau, Las Vegas
09.2023 - 12.2024
Conference Concierge
Venetian, Las Vegas
03.2023 - 09.2023
Wedding Coordinator
Caesars Palace, Las Vegas
09.2022 - 03.2023
Front Desk Supervisor
Bellagio, Las Vegas
08.2019 - 09.2022