Kathleen Lomeli
Las Vegas,NV
Summary
Detail-oriented and hospitality-driven professional with a strong foundation in planning, logistics, and enhancing guest experiences, & client focus. Collaborative and results-focused, with proven success managing high-volume workloads and driving operational excellence through seamless cross-department coordination. Thrives in dynamic environments and is passionate about crafting memorable experiences that align with brand and client expectations.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Client Relationship Manager
Socal Sandblasting
Long Beach, California
10.2025 - 07.2026
- Managed client accounts, fostering strong relationships with key stakeholders to enhance collaboration.
- Organized regular meetings to discuss progress and proactively address client concerns, ensuring satisfaction.
- Analyzed client feedback to improve service offerings and enhance satisfaction levels.
- Identified new business opportunities through research and analysis of client needs, contributing to strategic growth.
- Handled invoicing needs through QuickBooks
- Developed and implemented marketing strategies for the company
Assistant Events Manager, Catering & Events
Fontainebleau Las Vegas
12.2024 - 10.2025
- Coordinated internal hotel events with budgets exceeding $3,500-$40K for food & beverage, ensuring seamless service.
- Maintained detailed event documentation, including BEOs (Banquet Event Orders), invoices, and client communications.
- Collaborated with cross-functional teams to successfully execute events.
- Assisted with forecasting, budget planning, and food & beverage cost control measures for internal and external events
- Monitored on-site event flow and resolved issues in real-time to ensure flawless guest experiences
- Contributed creative ideas during brainstorming sessions, leading to memorable and engaging events.
- Ensured compliance with hotel policies, safety regulations, and licensing for group functions and room blocks.
- Organized and chaired pre-event coordination meetings with hotel teams, ensuring logistical alignment and consistent service delivery
Catering & Events Coordinator
Fontainebleau, Las Vegas
09.2023 - 12.2024
- Assist Leadership team with overseeing departmental tasks and reports to ensure smooth operations and maintain efficiency and accuracy.
- Assist in recruiting efforts by coordinating interviews and managing onboarding schedules for new hires.
- Lead preparations for upcoming group pre-convention site visits & meetings with internal departments, ensuring effective collaboration with clients.
- Oversee supply ordering and inventory management.
- Contributed to the development of policies and SOPs for the Catering & Events department during pre-opening, providing future coordinators with essential resources for operational success.
Conference Concierge
Venetian, Las Vegas
03.2023 - 09.2023
- Coordinated with Meeting Services, Facilities, and PAD to align all areas, enhancing overall Meeting Experience for guests.
- Demonstrate a sense of urgency on behalf of the building when responding to client requests.
- Cultivated strong professional relationships with CCM team and operational departments, fostering collaboration with new and repeat customers.
- Maintained general appearance and condition of Congress Center, promptly reporting maintenance issues to facilities to ensure a welcoming environment.
Wedding Coordinator
Caesars Palace, Las Vegas
09.2022 - 03.2023
- Finalized wedding ceremony details for couples, ensuring alignment with their vision and preferences.
- Conducted daily meetings with brides to discuss plans and address any concerns.
- Contacted all vendors promptly to ensure timely coordination for the ceremony.
- Coordinated pre-wedding décor setup, confirming vendor arrangements and fulfilling couple requests.
Front Desk Supervisor
Bellagio, Las Vegas
08.2019 - 09.2022
- One key responsibility was to help my team achieve in keeping our call abandonment below a required percentage.
- Assisted agents with escalated customer service issues and resolved efficiently.
- Collaborated with the management team to develop and implement guest service policies and procedures.
- Conducted regular performance evaluations of guest services staff, providing feedback and development opportunities.
Skills
- Salesforce, Microsoft Software (Outlook, Excel, Word, PowerPoint), RedRock, Alliants, Amadeus, Delphi Diagramming, QuickBooks, GoogleDocs
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Client Relationship Manager
Socal Sandblasting
10.2025 - 07.2026
Assistant Events Manager, Catering & Events
Fontainebleau Las Vegas
12.2024 - 10.2025
Catering & Events Coordinator
Fontainebleau, Las Vegas
09.2023 - 12.2024
Conference Concierge
Venetian, Las Vegas
03.2023 - 09.2023
Wedding Coordinator
Caesars Palace, Las Vegas
09.2022 - 03.2023
Front Desk Supervisor
Bellagio, Las Vegas
08.2019 - 09.2022