Ava Buttelmann
Kirkland,WA
Summary
Highly flexible and quick to adapt to new situations, with a proven track record of delivering exceptional customer service and achieving outstanding results. Successfully excelled at the 2025 Rolls-Royce event with KaholandLoyal, demonstrating strong organizational skills and effective communication with clients. Skilled in collaborative leadership, problem-solving, and ensuring customer satisfaction to drive event success.
Overview
3
3
years of professional experience
Work History
Seving for Rolls Royce Car Event
kaholandloyal (Catering company)
Bellevuue, WA
11.2024 - 11.2024
- Participated in exclusive presentation of the 2025 Rolls Royce for a top-tier catering firm in Bellevue.
- Maintained current knowledge of the company's products and services.
- Assisted customers in selecting choices to meet their needs and preferences.
- Participated in training sessions to help enhance product knowledge.
- Collaborated with other departments within the organization to ensure the successful completion of the event.
- Maintained cleanliness of assigned areas throughout the day, according to company standards.
- Worked with other team members to ensure customer satisfaction.
- Enhanced guest experiences through conversation.
Babysitter
Babysitting Service
Kirkland, WA
01.2022 - 07.2024
- Delivered assistance to families with minimal advance warning.
- Tailoring activities based on the individual needs of each child under care.
- Maintaining a positive attitude while being patient and understanding with the children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Establishing trust through consistent communication with both parents and kids.
- Greeting parents upon arrival home from work and providing updates on the day's events.
Hostess
Pizza and Pasta Bar
Seattle, WA
12.2023 - 04.2024
- Accurately recorded customer information into reservation system.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Provided excellent customer service by addressing customer needs promptly.
- Verified reservations and wait times with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Greeted and seated customers, provided menus, and answered questions.
- Operated the cash register and processed payments.
Vendor
Observ
Seattle, WA
04.2023 - 04.2023
- Provided vendor support for the event at Lumen Field.
- identified prices of goods and services
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Scanned items and checked pricing on cash register for accuracy.
- Collaborated effectively with team members.
- Ensured fair allocation of cash tips among team members.
- Operated both stationary and portable credit card devices to facilitate cashless payments.
Education
High School Diploma -
Juanita High School
Kirkland06-2025
Skills
- Collaborative Leadership
- Effective Customer Communication
- Adaptable Learner
- Timely Completion
- Strong Organizational Abilities
- Strong Problem-Solving Skills
- Independent and Collaborative Worker
Timeline
Seving for Rolls Royce Car Event
kaholandloyal (Catering company)
11.2024 - 11.2024
Hostess
Pizza and Pasta Bar
12.2023 - 04.2024
Vendor
Observ
04.2023 - 04.2023
Babysitter
Babysitting Service
01.2022 - 07.2024
High School Diploma -
Juanita High School