Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Castellano

Oak Forest,IL

Summary

Detail-oriented professional with experience in customer service and cash management. Known for strong multitasking abilities and effective training of new team members, contributing to a collaborative and efficient work environment.

Overview

2
2
years of professional experience

Work History

Cashier

Salerno's Restaurant
Oak Park, IL
01.2025 - Current
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer with regular reconciliation.
  • Assisted in training new staff on cash handling procedures and restaurant policies.
  • Monitored inventory levels, assisting in stock management and reorder processes.
  • Greeted customers entering store and responded promptly to customer needs.

Server

Aurelio's Pizza of Tinley Park
Tinley Park, IL
03.2024 - 08.2026
  • Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
  • Collaborated with kitchen staff to communicate orders accurately and Streamlined food delivery.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Trained new servers on menu offerings, service protocols, and company standards for operational excellence.
  • Processed payments and handled cash transactions with accuracy, ensuring financial accountability.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

BBA - Management

University of Illinois At Chicago
Chicago, IL
05-2030

High School Diploma -

Morton West High School
Berwyn, IL
05-2026

Skills

  • Cash management
  • Time management skills
  • Product knowledge
  • Cleaning and sanitizing
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Salerno's Restaurant
01.2025 - Current

Server

Aurelio's Pizza of Tinley Park
03.2024 - 08.2026

BBA - Management

University of Illinois At Chicago

High School Diploma -

Morton West High School