Ava Chavez
San Diego,CA
Summary
Senior at San Diego State University majoring in Hospitality and Tourism Management with an emphasis in Event Planning and Operations. Over three years of hands-on experience in customer service and guest relations, including high-volume restaurant settings and large-scale event execution. Skilled in vendor coordination, scheduling, social media promotion, and team collaboration. Passionate about creating seamless and memorable guest experiences.
Overview
5
5
years of professional experience
Work History
Promotional Model & Brand Ambassador
Monster Energy
06.2026 - Current
- Represent and promote the Monster Energy brand at events, activations, and promotional appearances.
- Engage with attendees and consumers to increase brand visibility and create positive brand experiences.
- Participate in branded photo and promotional content for events and marketing.
- Maintain an outgoing, professional presence that aligns with Monster Energy’s brand image.
Front Desk Agent
San Diego Mission Bay Resort
San Diego, USA
01.2026 - Current
- Delivered high-level guest service in luxury resort environment, ensuring positive first impressions for guests
- Handled guest check-ins, resolved problems, and accommodated special requests in fast-paced setting
- Developed strong communication skills through direct interactions with guests and hotel teams
Hostess
Pueblo Restaurant
Pacific Beach, USA
08.2025 - 01.2026
- Greet and seat guests efficiently, managing high volume and fast-paced flows.
- Oversee reservations, waitlists, and table assignments for 50+ parties daily.
- Collaborate with restaurant staff to ensure outstanding guest experiences.
Hostess
Bamboo Sushi
Seattle, USA
08.2021 - 08.2022
- Delivered remarkable service to over 500 guests per day in a busy environment.
- Managed digital and manual reservation/wait systems and resolved over 150 guest concerns.
- Assisted with seating, phone inquiries, and operational logistics alongside the team.
Education
B.S. - Hospitality and Tourism Management
San Diego State University
San Diego, CA12-2026
Skills
- Guest service & communication
- Guest relationship building
- POS & reservation software
- Event coordination & problem-solving
- Time management & multitasking
- Event scheduling & budgeting tools
- Microsoft Office Suite
- Google Workspace
- Mac and PC operating systems
- Social media for event promotion
- Adaptive team leadership
- Diversity awareness & professionalism
Timeline
Promotional Model & Brand Ambassador
Monster Energy
06.2026 - Current
Front Desk Agent
San Diego Mission Bay Resort
01.2026 - Current
Hostess
Pueblo Restaurant
08.2025 - 01.2026
Hostess
Bamboo Sushi
08.2021 - 08.2022
B.S. - Hospitality and Tourism Management
San Diego State University
Volunteer Experience
- Unified Sports, 50+, Supporting adaptive PE and inclusion.
- Community Programs, 25+, Assembling hygiene kits, delivering gifts, volunteering at Ronald McDonald House.
- Animal Welfare, 4,000+, Fostering dogs via Baja Paws.
- Youth Engagement, 30+, Coaching at volleyball clinics, mentoring young athletes.
Extracurricular Activities
LVIN Ambassador, Promoted and organized college student travel experiences, reaching 300+ students per trip., Led ticket sales, group communications, and event planning for trips to Vegas, Cabo, and more. Alpha Phi - Co-Director of Events, Planned and executed chapter events (formals, sisterhood, philanthropy) for 50-200+ attendees., Coordinated vendors, managed budgets, and oversaw event operations.