Ava Collins
Baltimore,MD
Summary
Results-driven Sales Associate with 4 years of experience in retail and customer service. Adept at engaging customers, identifying their needs, and providing tailored solutions to drive sales and customers satisfaction. strong communication and interpersonal skills, with a proven ability to meet and exceed sales targets. Passionate about delivering exceptional shopping experiences and building lasting customers relationships.
Overview
3
3
years of professional experience
Work History
Crew Member
AMC Theatres
Baltimore, MD
06.2024 - Current
- Provide outstanding service by assisting movie-goers, and answering inquiries.
- Maintain store presentation and organization, ensuring a welcoming environment.
- Collaborate with team members to achieve store goals, and improve customer satisfaction.
- Consistently meet and exceed sales targets by utilizing upselling and cross-selling techniques.
Sales Associate
Rue 21
Baltimore, MD
04.2022 - 08.2023
- Assisted customers in finding merchandise, answered product-related questions, and resolved complaints professionally.
- Managed inventory by Restocking shelves, conducting product counts, and assisting with stock rotation.
- Supported promotional campaigns by setting up displays and informing customers about special offers.
- Maintained knowledge of store policies, and guided customers on returns and exchanges.
Education
High School Diploma -
Reginald F, Lewis High School
Baltimore, MD06-2023
Skills
- Customer service and engagement
- Sales and Product Knowledge
- Inventory Management
- Team Collaboration
- Problem Solving and Conflict Resolution
- Time management
Accomplishments
- Awarded Certificate of Merit at High School Graduation by being top five percent of the graduating class
References
References available upon request.
Timeline
Crew Member
AMC Theatres
06.2024 - Current
Sales Associate
Rue 21
04.2022 - 08.2023
High School Diploma -
Reginald F, Lewis High School