Ava Criner
Gainesville,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling anything that has to do with service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Server
Swamp Restaurant
Gainesville, Florida
08.2023 - Current
- Managed multiple tables while ensuring timely food delivery and guest satisfaction.
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on restaurant policies and procedures.
- Handled cash transactions and processed payments accurately at the register.
- Addressed customer inquiries and resolved concerns promptly and professionally.
- Provided exceptional service to high volume of daily customers.
Server
Hooters
Tampa, Florida
01.2023 - 08.2023
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on restaurant policies and procedures.
- Handled cash transactions and processed payments accurately at the register.
- Upsold menu items to enhance guest experience and increase sales opportunities.
- Took orders from customers accurately and in a timely manner.
Salon Receptionist
Salon Flourish
Tampa, Florida
01.2020 - 07.2023
- Managed appointment scheduling and maintained an organized booking system.
- Assisted clients with check-in and check-out processes efficiently.
- Answered phone calls and responded to client inquiries professionally.
- Coordinated with stylists to ensure smooth daily operations and client flow.
- Maintained cleanliness and organization of the reception area and waiting room.
- Processed payments and handled cash register accurately during transactions.
- Provided information about services, products, and promotions to clients effectively.
- Managed the front desk area by ensuring that it was always neat and presentable.
- Performed inventory checks on hair care products, tools and other supplies as needed.
Server
Wing House
Wesley Chapel, Florida
05.2021 - 01.2023
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Implemented feedback from customers to improve service quality and menu offerings.
Education
Associate of Arts - Health Sciences
Santa Fe College
Gainesville, Florida, FL05-2026
High School Diploma -
Sunlake Highschool
Land O' Lakes, FL06-2023
Skills
- Team collaboration
- Time management
- Critical thinking
- Active listening
- Flexibility and adaptability
- Multitasking and organization
- Quick problem solver
Languages
American Sign Language
Elementary
Greek
Limited
Certification
Certified Nursing Assistant
Accomplishments
3.2 Honor Roll
Affiliations
Volunteer, Red Cross DAT Responder
References
References available upon request.
Timeline
Server
Swamp Restaurant
08.2023 - Current
Server
Hooters
01.2023 - 08.2023
Server
Wing House
05.2021 - 01.2023
Salon Receptionist
Salon Flourish
01.2020 - 07.2023
Associate of Arts - Health Sciences
Santa Fe College
High School Diploma -
Sunlake Highschool