Ava Criss
Target
Westminster,MD
2
years of professional experience
Dedicated Guest Advocate with exceptional communication and empathy. Skilled in payment processing and guest relations, ensuring positive shopping experiences and efficient issue resolution.
Work History
Guest Advocate
7 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted guests in locating products, ensuring a positive shopping experience.
- Operated cash registers accurately, processing transactions with attention to detail.
- Maintained store cleanliness and organization, enhancing overall guest satisfaction.
- Collaborated with team members to streamline operations and improve workflow efficiency.
- Adapted to fast-paced environments, demonstrating flexibility during peak hours.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Sales and Customer Associate
2 Months- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Organized and maintained dressing rooms by removing unwanted clothing and items.
- Managed the return and processing workflow for Amazon products, ensuring compliance with company policies and procedures.
Customer Service Associate
1 Year 2 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Contributed to team success by offering help in diverse tasks as required.
- Operated cash register efficiently, ensuring accurate transactions and handling cash responsibly.
- Handled food preparation tasks adhering to safety standards to maintain high-quality service delivery.
- Adapted quickly to changing priorities during peak hours, demonstrating flexibility in fast-paced environments.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Cross-trained and backed up other customer service areas.
Education
High School Diploma
- Completed AP course in Ceramics
Skills
Exceptional communication
Strong empathy
Guest relations
Customer service
Guest accommodations
Payment processing
Food and beverage area setup
Loyalty promotion
Order fulfillment
POS systems and ordering platforms
Timeline
Guest Advocate
Target
11.2025 - CurrentRead More
Sales and Customer Associate
Kohl's
09.2025 - 11.2025Read More
Customer Service Associate
Wawa
04.2024 - 06.2025Read More
Westminster High School
High School Diploma
Read More