Ava Curtis
Lakeland,FL
Summary
High performing, organized and dedicated professional with experience in fast-paced office and customer service-oriented environments. Confident working independently or in a collaborative setting with a team to solve complex problems efficiently. Organized and dependable individual successful at managing multiple priorities simultaneously with a positive attitude and high degree of accuracy in a fast paced and stressful environment.
Overview
7
7
years of professional experience
Work History
Server
New Moon Sushi
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Paralegal
Vecchio Carrier Feldman and Johannessen Law Offices
06.2022 - 07.2023
- Exhibit exceptional communication and interpersonal skills to collaborate with team members, clients, and management, demonstrating strong ability to multi-task, prioritize, and work efficiently with little to no supervision
- Perform general office duties, including answering phones, scanning and printing documents, and organizing files to ensure efficient office operations
- Create, update, copy and shred physical and digital records to maintain current, accurate, and compliant documents.
- Edited and proofread legal documents to verify accuracy.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Managed and communicated with over 30 client profiles.
Insider/Server and Delivery Driver
Marco’s Pizza
10.2017 - 01.2021
- Prepared and assembled pizzas and other menu items with speed and accuracy.
- Demonstrated strong teamwork skills by communicating effectively with other staff members and working collaboratively to complete tasks.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
B.A. - Studio Art, Psychology
UNIVERSITY OF SOUTH FLORIDA
Tampa, FL05.2023
A.A - Psychology
POLK STATE COLLEGE
Lakeland, FL.05.2020
Skills
- Proven ability to work within teams or independently
- Proficient in deadline management and task prioritization
- Proficient in problem solving and empathetic communication while maintaining positive relationships with customers and clients
- Proactive approach and diligent self starter
- Flexible with schedule and adaptable to changes in workplace
- Suggestive selling and food sale promotion experience as well as significant experience and proficiency in high volume dining
Timeline
Server
New Moon Sushi
11.2023 - Current
Paralegal
Vecchio Carrier Feldman and Johannessen Law Offices
06.2022 - 07.2023
Insider/Server and Delivery Driver
Marco’s Pizza
10.2017 - 01.2021
B.A. - Studio Art, Psychology
UNIVERSITY OF SOUTH FLORIDA
A.A - Psychology
POLK STATE COLLEGE
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