Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Pankau

Clearwater,Florida

Summary

My name is Chloe and I am a hard working team member with a well rounded motivation to accomplish any task at hand. I excell in the customer service field, striving to bring the best possible service to my customers while also being efficient and time sensitive. I work well in fast paced environments but also enjoy giving a slower more personalized service depending on the job at hand.

Overview

12
12
years of professional experience

Work History

Server

Frenchy's Outpost Bar And Grill
07.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Chili's Bar And Grill
11.2020 - 07.2021
  • Memorize specials and regular food and beverages on the menu.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.


City Carrier Assistant

United States Postal Service
01.2018 - 10.2020
  • Delivered and collected mail on foot or by vehicle under varying road and weather conditions in prescribed areas.
  • Maintained professional and effective public relations with customers and others to ensure the highest level of customer service.
  • Gained familiarity with postal laws, regulations, products and geography of the area.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Planned and cased mail in sequence of delivery for designated route.

Postal Support

United States Postal Service
01.2016 - 01.2018
  • Executed clerical duties in mail processing and service to support day-to-day operations.
  • Sorted and distributed incoming and outgoing mail along with handling heavy sacks of mail and parcels.
  • Operated sophisticated mailing machines to ensure proper function and quality control.

Server – Food Runner

Billy Barooz
01.2012 - 01.2016
  • Provided customer and food service to assigned customers.
  • Handled all money going from customer to the charged tickets for the establishment.
  • Managed a team of food runners to encourage proper team work and atmosphere.

Shift Manager

Meatheads
01.2014 - 01.2016
  • Holds and maintains food handler license in the state of Illinois.
  • Performed opening and closing procedures for stores.
  • Responsible for counting and creating cash accountability reports during and after shift changes and close-of-day.
  • Managed and directed other employees through their daily routines, while ensuring customer needs are met at the highest quality.

Education

AA -

Parkland College
2015

High School Diploma - undefined

Champaign Central High
2013

Skills

  • Detail oriented and creative, with the ability to multi-task
  • I excell at problem solving and finding quick solutions to challenges in the work place
  • Ability to learn quickly and adapt to changes or challenges in the work place
  • Dependable and accountable reputation as an employee
  • Hard-working, motivated, reliable, and able to collaborate in team environments
  • Proven ability to work independently, handle simultaneous projects, and meet deadlines

Timeline

Server

Frenchy's Outpost Bar And Grill
07.2021 - Current

Server

Chili's Bar And Grill
11.2020 - 07.2021

City Carrier Assistant

United States Postal Service
01.2018 - 10.2020

Postal Support

United States Postal Service
01.2016 - 01.2018

Shift Manager

Meatheads
01.2014 - 01.2016

Server – Food Runner

Billy Barooz
01.2012 - 01.2016

AA -

Parkland College

High School Diploma - undefined

Champaign Central High

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Chloe Pankau