Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Ava DeMarco

Indianapolis,IN

Summary

I am a pre-physician assistant student at Indiana University, and I am ready to get my foot in the door to the world of dermatology. I have a passion for skincare and helping others, so this field of work is near and dear to me. I have gained a plethora of different skills from my past jobs over the years that allow me to feel confident in my abilities to take this next step.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Greenwood, IN
08.2022 - 01.2025
  • Delivered high-quality customer service to over 100 customers daily in a fast-paced, high-volume environment, ensuring a welcoming and professional experience.
  • Prioritized and completed multiple tasks efficiently under pressure, including managing orders, cleaning, restocking, and assisting teammates.
  • Collaborated with team members to ensure smooth shift transitions, effective workflow, and a positive environment.
  • Adhered to health, hygiene, and safety standards in food handling and store cleanliness.
  • Communicated clearly and empathetically with a diverse customer base, resolving concerns, and ensuring satisfaction.
  • Trained and mentored new hires on company procedures and customer service standards.
  • Managed point-of-sale systems and accurately processed cash, card, and mobile transactions.
  • Maintained strong attention to detail when handling complex, customized orders.

Sales Associate

Aerie By American Eagle
Greenwood, Indiana
04.2022 - 08.2022
  • Provided attentive, compassionate service to a diverse customer base, promoting comfort and confidence.
  • Collaborated with team members to meet daily goals and deliver a consistent, supportive customer experience.
  • Multitasked efficiently during high-traffic hours, balancing customer service, inventory, and visual upkeep.
  • Educated customers on product features and fit, with sensitivity to body image and personal needs.
  • Maintained a clean, organized, and professional store environment.
  • Managed point-of-sale systems, processed returns, and properly handled transactions.
  • Adapted quickly to changing priorities during new product launches and store events.
  • Promoted membership programs, and communicated promotional details clearly.

Education

Bachelor of Science - Biology BA Pre-Physicians Assistant

Indiana University, Bloomington
Bloomington, IN
05-2028

High School Diploma -

Center Grove High School
Greenwood, IN
05-2024

Skills

  • Loves helping others and working with others
  • Effective communication and collaboration with a team
  • Medical terminology knowledge
  • Compassionate patient interaction and service
  • Time management
  • Friendly and outgoing
  • Multitasking and organization
  • Attention to detail

Affiliations

  • Active member of the Alpha Xi Delta sorority at Indiana University
  • Active member of the Panhellenic group "Mental health allies" at Indiana University
  • Active member of the banner committee for Alpha Xi Delta at Indiana University
  • Active member at the gym and passionate about lifting weights
  • Full-time student

Accomplishments

  • At Starbucks I worked my way up to becoming a "coffee master" instead of a regular "barista." I took multiple training courses, tests, and had a final in person test with my manager to which I achieved an honorary black apron with my name embroidered into it and "coffee master" displayed as well.

Languages

English
Professional

References

References available upon request.

Timeline

Barista

Starbucks
08.2022 - 01.2025

Sales Associate

Aerie By American Eagle
04.2022 - 08.2022

Bachelor of Science - Biology BA Pre-Physicians Assistant

Indiana University, Bloomington

High School Diploma -

Center Grove High School

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Ava DeMarco