Ava Drews
Austin
Summary
Dedicated hospitality professional with 4+ years of experience in high-volume and fine dining environments. Experienced in full service dining, bar support, banquet and catering coordination, and creating memorable guest experiences. Known for strong floor presence, professionalism , strong communication skills, and delivering attentive, detail oriented service that enhances guest experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Marigold Cafe & Bakery
01.2025 - 01.2026
- Opened evening service (2:00 to close)
- Managed counter service while overseeing three front dining tables in fine-dining environment with casual elegance
- Processed banquet,catering, and custom cake orders with accuracy and attention to detail
- Answered high volume calls for take out orders and coordinated reservations
- Demonstrated full menu knowledge, describing dishes, and wine pairings
- Served as own bartender, preparing cocktails and managing full bar service
- Closed and Balanced nightly cash drawer, ensuring accurate reporting and financial accountability
Receptionist
Veda Salon and Spa
06.2024 - 12.2024
- Managed front desk functions, appointment scheduling, and client relations
- Provided exceptional guest experience in wellness atmosphere
- Managed high call volume and retail transactions
- Increased retail product sales and consumer loyalty initiatives
Server
Blue Corn Harvest Bar & Grill | Luis Sanchez
01.2021 - 2024
- Efficiently managed orders in a high-volume dining environment.
- Ensured order accuracy and timely delivery, enhancing guest satisfaction.
- Provided exceptional customer service, resulting in high rates of repeat business.
- Trained and mentored new servers, reducing onboarding time and improving team efficiency.
- Successfully handled large parties, including groups of up to 40 guests.
- Consistently maintained a professional appearance and strong work ethic.
Education
Associate of Arts - Communications
Austin Community College
Austin, TX05.2027
Skills
- Guest Engagement & Service
- Server Training
- Strong Work Ethic
- Consistent Top Performer
- Professional Appearance
- High-Volume & High-Ticket Dining
Certification
TABC Certified
Timeline
Server
Marigold Cafe & Bakery
01.2025 - 01.2026
Receptionist
Veda Salon and Spa
06.2024 - 12.2024
Server
Blue Corn Harvest Bar & Grill | Luis Sanchez
01.2021 - 2024
Associate of Arts - Communications
Austin Community College