Ava Falvo
Liverpool,NY
Summary
My diverse skill set allows me to thrive as an efficient and effective communicator to target audiences. I’m as comfortable and effective at communicating concisely and constructively through social media as I am in social settings. My attention to detail and focused mindset allows me to promote the image and brand of the company I represent.
Overview
1
1
year of professional experience
Work History
Barista
Nutrition Fix
06.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Used POS system to accurately enter orders and process payments.
Restaurant Busser
Santangelos
09.2023 - Current
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Associate of Arts - Social Media And Digital Communications
Onondaga Community College
Syracuse, NY05-2026
High School Diploma -
Liverpool High School
Liverpool, NY06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Nutrition Fix
06.2024 - Current
Restaurant Busser
Santangelos
09.2023 - Current
Associate of Arts - Social Media And Digital Communications
Onondaga Community College
High School Diploma -
Liverpool High School
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