Michael Sheehan
HR Business Partner
Liverpool,NY
Summary
HR professional with over 6 years of experience and track record of driving strategic HR initiatives and fostering strong team collaboration. Skilled in talent management, employee relations, and organizational development, with focus on aligning HR strategies to achieve business goals. Adaptable and dependable, known for navigating dynamic environments and delivering impactful results. Strong communicator with knack for building trust and fostering positive work culture.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
Work History
HR Business Partner
Amazon
10.2023 - Current
- Collaborated with senior management to align HR initiatives with organizational goals.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
HR Partner
Amazon
08.2022 - 10.2023
- Mentored junior HR professionals in daily tasks while sharing best practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
Sr. Human Resources Assistant
Amazon
06.2021 - 08.2022
- Collaborated with HR team on various projects, fostering a cohesive work environment.
- Facilitated effective communication between employees and management through transparent channels.
- Managed employee relations with prompt conflict resolution strategies.
- Spearheaded employee engagement initiatives, resulting in increased job satisfaction rates.
HR Shared Services Representative
Syracuse University
06.2019 - 06.2021
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Achieved high customer satisfaction ratings by delivering empathetic support during challenging situations.
- Maintained accurate records of customer interactions, capturing essential data for analysis and improvement purposes.
- Participated in cross-functional projects aimed at enhancing overall service quality and efficiency levels.
Education
Bachelor of Science - Human Resources Management
State University of New York At Oswego
Oswego, United States 05.2001 - 05.2019
Skills
Talent management
Workforce planning
Career development
Stakeholder management
Retention strategies
HR analytics
Accomplishments
- Lead team that achieved over 95% employee satisfaction rate through effectively helping with associate concern/inquiries.
- Reduced attrition from 4% to 2%.
- Improved top talent retention from 85% to 98%.
- Increased employee engagement by 10%.
Timeline
HR Business Partner
Amazon
10.2023 - Current
HR Partner
Amazon
08.2022 - 10.2023
Sr. Human Resources Assistant
Amazon
06.2021 - 08.2022
HR Shared Services Representative
Syracuse University
06.2019 - 06.2021
Bachelor of Science - Human Resources Management
State University of New York At Oswego
05.2001 - 05.2019
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