Ava Felix
Thornton,CO
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate Team Leader
Cobblestone Auto Spa
01.2024 - Current
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
PHOTO SPECIALIST
Echo Park
04.2023 - 12.2023
- Monitored workflow processes from capture through output ensuring accuracy throughout entire process
- Ensured that all images met the company's quality standards before being released to customers
- Established protocols for archiving digital photos according to industry best practices
- Utilized strong project management skills to ensure timely completion of multiple projects within tight deadlines
- Provided positive first impressions to welcome existing, new and potential customers
- Solved customer challenges by offering relevant products and services
- Increased sales by offering advice on purchases and promoting additional products
- Engaged with customers to effectively build rapport and lasting relationships
- Performed opening and closing duties daily, completing assigned checklist, working well with teammates to accomplish new and existing company goals and expectations.
SALES ASSOCIATE
Cobblestone Auto Spa
05.2022 - 02.2023
- Organized towels & car lot to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
HIGH SCHOOL DIPLOMA -
Northglenn High School
Northglenn, CO01.2023
Skills
- Membership Sales
- Suggestive Selling
- Customer Service
- Upselling Techniques
- Store Opening and Closing
- Self-Checkout Assistance
- Time Management
- Teamwork and Collaboration
- Photo Imaging
- Critical Thinking
Timeline
Sales Associate Team Leader
Cobblestone Auto Spa
01.2024 - Current
PHOTO SPECIALIST
Echo Park
04.2023 - 12.2023
SALES ASSOCIATE
Cobblestone Auto Spa
05.2022 - 02.2023
HIGH SCHOOL DIPLOMA -
Northglenn High School