Ava Forrest
Englewood,OH
Overview
4
4
years of professional experience
Work History
Library Access Services Assistant
University of Dayton
04.2024 - Current
- Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
- Aided patrons with use and access to technology, resources and materials.
- Answered general questions in person, by phone and over email.
- Aided patrons with basic computer troubleshooting and printing issues, providing essential technical support when needed.
- Enhanced patron access to library resources by accurately organizing and shelving books according to Library of Congress Classification.
Assistant Retail Manager
Famous Footwear
03.2021 - 12.2023
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Maintained, cleaned and organized store to provide positive shopping experience for customer.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Arts - Art Education
University of Dayton
Dayton, OH05-2026
Associate of Arts - Fine Arts
Sinclair Community College
Dayton, OH05-2023
Skills
- Problem-solving
- Computer skills
- Verbal and written communication
- File and record keeping
- Support services
- Multitasking and organization
Timeline
Library Access Services Assistant
University of Dayton
04.2024 - Current
Assistant Retail Manager
Famous Footwear
03.2021 - 12.2023
Bachelor of Arts - Art Education
University of Dayton
Associate of Arts - Fine Arts
Sinclair Community College
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