Proven leader at Del Mar Thoroughbred Club, adept in fostering teamwork and delivering exceptional customer service. Excelled in streamlining processes for efficiency, resolving complaints with diplomacy, and driving repeat business through strong relationship-building. Skilled in multitasking and time management, significantly enhancing guest experience and operational flow.
Offering excellent interpersonal skills and genuine passion for customer service, eager to learn and grow within hospitality industry. Brings ability to quickly absorb new information and adapt to different situations, ensuring seamless operations and outstanding guest experiences. Ready to use and develop communication and organizational skills in the Retail Sales Associate role.