Ava Gloria
Tacoma,WA
Summary
Efficient worker known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Sales Associate/Photographer
Shutterfly- JC Penny Portrait Studio
09.2024 - Current
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers and provided exceptional customer service.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming phone calls to provide store, product, and service information.
- Developed trusting relationships with customers by making personal connections.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
Swim Instructor
Morgan YMCA
01.2022 - 01.2024
- Worked with children in pre-K and school age, and parents, teaching them how to swim.
- Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Enforced safety rules and procedures to minimize injuries.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
- Created engaging and fun activities to enhance learning and maintain student interest.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Fostered a culture of teamwork and respect among students and staff.
Marketing Intern
iTrampoline
01.2021 - 01.2022
- Learned how to target audiences through income logs, relevant hashtags, etc
- I also took pictures and videos for the church that occupies the back of iTrampoline on Sundays, and I made a video advertisement for them.
- Assisted in video and photo shoots for marketing materials, ensuring brand consistency.
- Developed content and promotional materials for various campaigns.
- Created content for newsletters and email marketing campaigns.
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
Host/Cashier
Aunty's Lil Green Hut
01.2021 - 01.2022
- made a documentary short film on the food truck
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Handled customer complaints in a professional manner while following company policies and procedures.
- Replenished condiments, napkins, utensils and other necessary items during shifts.
- I organized the front window to ensure an efficient workflow.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
- Inspected orders to make sure they were accurate before handing them to customers.
Education
High School Diploma -
Stadium High School
Tacoma, WA06-2024
Skills
- Work ethic and integrity
- Multi-tasking strength
- Professionalism and courtesy
- Promotional support
- Contact follow-up
- Retail store operations
- Goal tracking
- Sales expertise
- Negotiation tactics
- Returns processing
- Inventory restocking
- Reliability and punctuality
- Product recommendations
- Hospitality and accommodation
- Issue resolution
- Basic math
- Data entry
- Payment collection
- POS system operations
Awards
Washington State Photography Comp: Finalist: 2023
Category: Landscape
Hawai'i Film Festival: Nominee (State): 2022
- Filmed edited and acted in a film my team and I created depicting how Covid has changed the future generation and how it relates to past historical events.
Silver Award Girl Scouts: 2020
- For my award, I partnered with Ho'ola Na Pua, an organization on Oahu that cares for kids and teens who have been sex-trafficked. My troop and I raised hundreds of donations all over the island and we made care packages for them including self-made plushies, quality donated stuffed animals, school supplies and toiletry items. I presented my idea to the CEO's and leaders of the group.
Karate Black Belt: 2020
- Earned my black belt in karate after four years. This experience taught me much about taking initiative, self discipline and self motivation.
Hiki No Film Challenge: 2nd Place (State): 2019
- Directed, edited and filmed a documentary with my team where we interviewed Lisa about the story behind owned Lei shop, 'Cindy's Lei Shop'.
Teen Mentor Certification in Girl Scouts: 2019
- With this certification, I was in charge of taking care of the girls at camps & events, in charge of setting up, planning and organizing Girl Scout events.
Olelo Film Challenge: 3rd Place (State): 2019
STN Film Challenge: 2nd Place (National): 2019
- My team and I shot, edited, and acted in an emotional music video depicting teen suicide prevention and mental health awareness.
Hiki No Film Challenge: 3rd Place (State): 2018
- Directed, edited, acted in and filmed a documentary with my team, telling the 'Story Behind the Food'. We interviewed Ali'itasi Ponder about the story behind owned food truck, 'Auntie's Lil Green Hut'.
Bronze Award in Girl Scouts: 2016
- Started a donation drive for undergarments and school supplies for a few homeless shelters on Oahu with my troop and hosted a holiday event at the shelter to deliver all the donations.
Organizationsclubs
Stadium High School Drama Dept : 08/2023-05/2024,
- 111 N E Street, Tacoma, WA, 98403
Stadium High School Cheerleading : 08/2023-05/2024
- 111 N E Street, Tacoma, WA, 98403
ITrampoline Hawai'i Intern : 01/2022-12/2022
- 94-157 Leoleo Street, Waipahu, HI, 96797
Ewa Beach Music Academy : 01/2021-12/2022
- 91-1019 North Road, Ewa Beach, HI, 96706
ʻŌlelo Community Television : 01/2020-12/2020
- 94-455 Farrington Highway, Waipahu, HI, 96797
ʻŌlelo Community Television : 01/2020-05/2022
- 1122 Mapunapuna Street, Honolulu, HI, 96819
Girl Scouts : 01/2010, 12/2021
- Ewa Beach, HI
Ewa Makai Advanced Media : 01/2018-12/2020
- 91-6291 Kapolei Parkway, Ewa Beach, HI, 96706
Japan International Karate Center : 01/2016, 12/2020
- 98-025 Hekaha Street # 10, Aiea, HI, 96701
Pas De Deux Dance Academy : 01/2010-12/2015
- 94-404 Ukeʻe Street, Waipahu, HI, 96797
Timeline
Sales Associate/Photographer
Shutterfly- JC Penny Portrait Studio
09.2024 - Current
Swim Instructor
Morgan YMCA
01.2022 - 01.2024
Marketing Intern
iTrampoline
01.2021 - 01.2022
Host/Cashier
Aunty's Lil Green Hut
01.2021 - 01.2022
High School Diploma -
Stadium High School
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