Ava Gollbach
Garner,NC
Summary
Professional childcare worker, adept at fostering engaging and secure atmosphere for children. Skilled in developing and executing age-appropriate educational activities that enhance learning and growth. Dependable team member who adapts to changing needs and collaborates effectively with colleagues to achieve outstanding results. Known for excellent communication skills and compassionate approach.
Results-driven hospitality professional equipped to elevate team performance and customer satisfaction. Brings valuable experience in managing shifts, training staff, and maintaining high standards of service. Known for strong teamwork, adaptability, and excellent problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Daycare Worker
Fit4Life
Wilmington, NC
03.2025 - Current
- Facilitated daily activities and structured play for children, promoting social interaction and cognitive development.
- Collaborated with parents to address children's needs and provide updates on progress and behavior.
- Implemented educational programs that fostered creativity and engagement among children.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Encouraged children to develop healthy social and emotional skills.
- Assisted in potty training and other daily hygiene activities to support child development.
- Introduced children to educational games and activities to boost learning.
Barista
No Filter Cafe
Garner, NC
08.2019 - Current
- Prepared high-quality beverages according to standard recipes and customer preferences.
- Operated espresso machines and brewing equipment with precision and care.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted customers in selecting products, enhancing their overall experience through personalized service.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored new baristas on beverage preparation and company standards.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
Bachelor of Science - Biology
University of North Carolina At Wilmington
Wilmington, NC05-2026
Skills
- Patience and empathy
- Health and safety regulations
- Classroom organization
- Special needs experience
- Cleanliness maintenance
- Adaptability to change
Languages
German
Elementary
Timeline
Daycare Worker
Fit4Life
03.2025 - Current
Barista
No Filter Cafe
08.2019 - Current
Bachelor of Science - Biology
University of North Carolina At Wilmington