Restaurant Hostess
Umami Sushi Hibachi Restaurant And Bar
07.2023 - 09.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
