Ava Hardin
Wylie,TX
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and reservation services. Successful at building relationships with customers to increase loyalty and repeat business. I've worked many shifts as a host, bartender, busser, and to-go, and willing to learn more to work where needed.
Overview
3
3
years of professional experience
Work History
Head Waitress
Cotton Patch Cafe
09.2020 - 10.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty. (Regulars)
- Trained staff members on use of POS system.
- Worked many shifts as a Host, bartender, and to-go area when needed.
- Got many customer reviews acknowledging my service skills.
Cashier
Walmart
09.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked customer service desk many times and dealt with de-escalating customers
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - Biochemistry And Biophysics
Collin County Community College District
Wylie, TX08.2025
Skills
- Tableside Service
- Upselling Techniques
- Price Memorization
- POS Systems Operations
- Great Conversationalist
- Reliable Coworker
Timeline
Head Waitress
Cotton Patch Cafe
09.2020 - 10.2022
Cashier
Walmart
09.2019 - 03.2020
Associate of Applied Science - Biochemistry And Biophysics
Collin County Community College District