Ava Herrington
Buford,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to secure entry-level position more oriented with my professional goals.
Overview
4
4
years of professional experience
Work History
Server
UnWine'd & Tap
07.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server Shift Leader
Over The Top Burger Bar
05.2020 - 07.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Assisted in the development of seasonal promotions, increasing customer engagement and repeat business.
- Reduced wait times for guests by optimizing table turnover rates through proactive communication with servers.
- Provided support to other team members when needed.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Dental Assisting Certification
Gwinnett Technical College
Lawrenceville, GA05.2025
Education
University of North Georgia
Gainesville, GA05.2023
Skills
- Guest Engagement
- Cash Handling
- Sales Expertise
- Team Collaboration
- Multitasking Abilities
- Time Management
- Conflict and Complaint Resolution
- Order Accuracy
Awards
- University of North Georgia, Dean's List, Fall 2021 and Spring 2022
- Gwinnett Technical College, Dean's List, Fall 2023
Timeline
Server
UnWine'd & Tap
07.2022 - Current
Server Shift Leader
Over The Top Burger Bar
05.2020 - 07.2022
Dental Assisting Certification
Gwinnett Technical College
Education
University of North Georgia