Ava Hesselrode
BURBANK,CA
Summary
Dynamic and results-driven professional with a proven track record at Paco's Restaurant, excelling in customer service and conflict resolution. Adept at managing reservations and inventory control, I fostered a welcoming atmosphere that enhanced guest satisfaction. My leadership as a Camp Counselor at YMCA of Greater Whittier further honed my team-building and safety supervision skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Private Employers
Burbank, California
06.2025 - Current
- Monitored new product arrivals to ensure timely updates for customers.
- Executed transactions efficiently, delivering exceptional customer service.
- Performed cashier duties, including sales processing, payment handling, and receipt issuance.
- Tracked daily inventory levels and restocked items as necessary.
- Adhered to company policies and procedures to support organizational goals and safety standards.
Hostess
Paco's Resturant
Los Angeles, CA
06.2024 - 09.2024
- Delivered outstanding customer service by promptly addressing needs and inquiries.
- Greeted guests warmly, ensuring timely seating and a welcoming atmosphere.
- Verified reservations and wait times to optimize guest experience.
- Managed inventory of tableware, linens, and condiments to maintain supply levels.
- Provided detailed menus and addressed questions regarding menu items.
- Oversaw waiting list management, seating groups efficiently without delays.
- Monitored dining areas for cleanliness and readiness before guest arrival.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
Camp Counselor
YMCA of Greater Whittier
Whittier, CA
06.2024 - 07.2024
- Ensured safety of all campers across diverse outdoor settings through vigilant supervision.
- Maintained accurate records, including daily attendance logs and incident reports.
- Encouraged camper engagement in recreational activities through dynamic leadership.
- Provided emotional support to campers coping with homesickness and related challenges.
- Enforced safety regulations while supervising high ropes course activities, including zip lining.
- Promoted team-building exercises such as trust falls and scavenger hunts to enhance camaraderie.
- Organized and supervised various camp activities, including swimming, canoeing, and arts and crafts.
- Implemented discipline strategies to uphold safety standards during recreational activities.
Education
High School Diploma -
John Burroughs
Burbank05-2025
Skills
- Customer service and support
- Time management
- Inventory control
- Team building
- Record keeping
- Event coordination
- Conflict resolution
- Safety supervision
- Reservation management
- Food safety practices
- Table assignment strategies
- Cleaning and sanitation
Certification
- EFOOD Certificate
Accomplishments
- Academic Mentor
- Most Improved Academically
- Burbank Arts and Education Foundation Honor Roll Graduate
- Work Ethic Award
Affiliations
Oscar Haro
- Manager of Paco's Restaurant
- Previous employer
3103919616
Timeline
Retail Sales Associate
Private Employers
06.2025 - Current
Hostess
Paco's Resturant
06.2024 - 09.2024
Camp Counselor
YMCA of Greater Whittier
06.2024 - 07.2024
High School Diploma -
John Burroughs