Ava Jeziorski
Manhattan,IL
Summary
Highly organized college student with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Excels in calendar management, scheduling, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Childcare Employee
Stone Church Childcare
05.2024 - Current
- Enhanced child development by implementing age-appropriate educational activities and playtime.
- Promoted social skills development by organizing group activities and encouraging teamwork among children.
- Implemented creative art projects to stimulate cognitive growth and fine motor skill development in children.
- Established strong relationships with families, providing support during difficult situations such as separation anxiety or behavioral issues.
- Assisted in the design of an age-appropriate curriculum that catered to individual learning styles and developmental stages.
- Ensured compliance with state regulations by maintaining a clean, organized facility and adhering to licensing requirements.
- Administered first aid treatment when necessary, prioritizing safety at all times during childcare duties.
- Facilitated nap time routines while maintaining a quiet and calm atmosphere conducive to restful sleep.
- Managed challenging behaviors effectively using positive reinforcement techniques, resulting in improved behavior from children.
- Supported children during transitions between activities, reducing stress levels and promoting emotional wellbeing.
- Provided support during meal times, ensuring proper nutrition and healthy eating habits were maintained.
Front Desk Employee
Body Tech Total Fitness- Mokena
07.2022 - Current
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Collaborated with maintenance team members to address any facility-related issues that arose during shifts.
- Improved communication between shifts by creating detailed handover notes outlining important tasks or issues encountered during each shift.
- Made smoothies, acai bowls, and sold supplement products during each shift.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Ice Cream Server
Kernel Sweetooth
06.2022 - 10.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ12.2026
High School Diploma -
Providence Catholic High School
New Lenox, IL05.2023
Skills
Patience and Empathy
Safety awareness
Motivational Skills
Positive Reinforcement
Interpersonal Relationships
Customer Service
Time Management
Listening Skills
Cash Handling
Working under pressure
Flexible Schedule
Accomplishments
- Resolved product issue through consumer testing.
- Achieved President's List at Grand Canyon University through effective time management and study skills.
- Accomplished 2024 CrossFit Games Quarterfinals through completion of the CrossFit Open.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Certification
- CPR Certification
- Food Handler Essentials Course Certification
- Mandated Reporter Training
- Sudden Infant Death Syndrome Training
- Shaken Baby Syndrome Training
- Trauma Informed Training
- Child Development, Health, and Safety Basics Training
Timeline
Childcare Employee
Stone Church Childcare
05.2024 - Current
Front Desk Employee
Body Tech Total Fitness- Mokena
07.2022 - Current
Ice Cream Server
Kernel Sweetooth
06.2022 - 10.2022
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
Providence Catholic High School