Ava Kurzynski

• Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
• Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
• Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
• Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
• Registered customer purchases on cash register, collected cash and distributed change, returns, rain checks, refunds and exchanges.
• Trained new employees on cashier and on floor procedures, serving as a knowledgeable resource for team members.
• Resolved customer issues by actively listening and offering appropriate solutions.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within the healthcare industry, applying learned concepts directly to relevant work situations.
• Shadowed healthcare professionals in the field of neurology
• Counted prescriptions in a timely manner
• Assisted patients by answering questions and retrieving items for those who were not capable of retrieving it themselves
• Stocked surgery carts

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

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