Ava Landini
Shrewsbury,MA
Summary
Dedicated customer focused server and cashier known for exceptional service, reliability, and teamwork. Committed to creating positive experiences and effectively managing transactions and customers.
Overview
7
7
years of professional experience
Work History
Cashier/Ice Cream Server
Rota Springs
Sterling, MA
07.2024 - Current
- Processed customer transactions efficiently and accurately at point-of-sale.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in stock management by restocking shelves and ensuring product availability.
- Handled cash, credit, and debit transactions.
- Responsible for cash drawer and closing
Babysitter
Various Familes
Shrewsbury, Ma
03.2019 - Current
- Supervised children's activities, ensuring safety and engagement.
- Communicated effectively with parents to provide updates on children.
- Planned activities, games and crafts to ensure children stayed active and engaged.
- Prepared snacks and assisted with meal preparation
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted an conflict resolution strategies with the children.
Busser/Runner
Cyprian Keyes Golf Club
Boylston, MA
05.2023 - 09.2025
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers with timely delivery of food and beverages, ensuring smooth service flow.
- Collaborated with kitchen staff to replenish supply levels and maintain inventory accuracy.
- Supported team members during peak hours by efficiently clearing and resetting tables.
- Supported kitchen staff by delivering dishes and utensils, ensuring smooth workflow.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
Dog Walker
Private Client
Residence At Orchard Grove In Shrewsbury, MA
02.2025 - 08.2025
- Ensured safe and enjoyable walks for dogs and memory care resident.
- Provided companionship to the dog's owner who resided in the memory care unit.
- Developed tailored walking routes to meet needs and preferences.
- Monitored dog behavior during walks, addressing any issues promptly and effectively.
- Cleaned any accident that may have happened prior to my scheduled time.
- Communicated regularly with the owners family/healthcare proxy to provide updates.
Education
High School Diploma -
Shrewsbury High School
Shrewsbury, MA05-2026
Skills
- Social Media Certified
- Customer service excellence
- Cash handling and cash drawer balancing
- Reliability and punctuality
- Work ethic and integrity
- Time management skills
- Professionalism and courtesy
- Team collaboration
- Cleaning and sanitizing
- Order taking
- Written and verbal communication
Timeline
Dog Walker
Private Client
02.2025 - 08.2025
Cashier/Ice Cream Server
Rota Springs
07.2024 - Current
Busser/Runner
Cyprian Keyes Golf Club
05.2023 - 09.2025
Babysitter
Various Familes
03.2019 - Current
High School Diploma -
Shrewsbury High School