Ava Lazard
Thibodaux,LA
Summary
Proactive and caring worker with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
12
12
years of professional experience
Work History
Security Officer
Allure Security
10.2022 - 12.2023
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Customer Care Representative
Harris & Harris
06.2021 - 01.2022
- Resolved concerns with products or services to help with retention and drive sales.
- Logged call information and solutions provided into internal database.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Generated weekly and monthly reports to highlight customer service performance and measure milestones.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Babysitter
Jazmin Bougere
05.2019 - 03.2020
- Communicated positively with children and guardians.
- Assisted children with homework assignments and special projects across different subjects.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Early Childhood Educator Assistant
Little Imaginations
08.2017 - 05.2019
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Organized snack time and nap hours.
- Supervised children during in-classroom activities and on playground.
- Encouraged children to interact with each other and participate in group activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Cashier
Walmart
01.2012 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Early Childhood Education
Delgado Community College
New Orleans, LA2020
No Degree -
Blue Cliff - Houma
Houma, LA2015
High School Diploma -
South Lafourche High School
Cut Off, LA2003
Skills
- Emergency Management
- Document Management
- Crime Prevention
- Arrest Procedure
- Classroom Organization
- Special Needs Support
- Age-Appropriate Activities
- Child Development Expertise
- Positive Reinforcement
- Curriculum Planning
- Small Group Support and Assistance
Timeline
Security Officer
Allure Security
10.2022 - 12.2023
Customer Care Representative
Harris & Harris
06.2021 - 01.2022
Babysitter
Jazmin Bougere
05.2019 - 03.2020
Early Childhood Educator Assistant
Little Imaginations
08.2017 - 05.2019
Cashier
Walmart
01.2012 - 03.2015
No Degree - Early Childhood Education
Delgado Community College
No Degree -
Blue Cliff - Houma
High School Diploma -
South Lafourche High School