AVA LIGHTELL
Gretna,LA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant/PAR/Medical Biller and Coder
MD Claiborne And Associates
07.2022 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, direct calls to staff and scheduled all appointments for the clinic.
- Oriented and trained new staff on proper procedures and policies.
- Contacted patients to review account for any overdue payments.
- Reviewed patients cases and procedure for authorization with various insurance companies.
- Coded all visits for multiple physician and input into our system.
- Received all calls for payments from patients for their accounts.
- Assisted management with flow and organization of clinic, workers and financial accounts.
Medical Assistant
Ochsner IBD
05.2021 - 07.2022
- Typing Skills of 80 WPM
- Vital Signs and Basic Patient Examination
- Phlebotomy and Pharmacology
- Attach leads to patient and perform EKG's
- Experienced with paper charts
- Laboratory Experience
- Medical Scheduling
- Botox Experience
- Insurance Verification
- EMR systems
- Medical terminology
- Medical Receptionist
- Medication administration
- Documentation review
- Phone triage
- ICD-10
- Hospital Experience
- Filing & organization
- PROFESSIONAL SUMMARY
- Experienced certified medical assistant with skills for front desk , lab , remote appointments and insurance Authorized to work in the US for any employer
- Remarkably-trained Medical Assistant utilizes medical and administrative skills to support patients and health care staff under supervision of physicians or nurses
- Flexibility to adapt to multiple specialty clinics
- Acts as patient advocate and maintains confidentiality of individuals and health information
- Supported patient recovery by educating family and caregivers on treatments and warning signs of complications
- Triaging through virtual visits
- Helping patients with virtual visit software
- Setting up portals for patients
- Resolution of patient conflicts
- Scheduling and confirming patients appointment
- Helping patient understand and set up my Ochsner internet portal
- Managing patient's infusions/injections
- Handling all prior authorizations
- Completed intakes, measuring vital signs and documenting symptoms.
- Documented information required for patients' specimens and tests completed.
- Kept equipment ready for use through scheduled cleaning and sterilization.
- Maintained team productivity by organizing charts, insurance forms and patient documentation
- Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
Medical Assistant
ENT of New Orleans
11.2020 - 05.2021
- Triaging patients
- Sterilization of tools
- Scheduling appointments on EMR system
- Answering phones
- Cleaning and stocking rooms
- Giving injections
- Calling in prescriptions
- Assisting with office procedures
- Filing charts
- Filing papers in correct section of files
- Helping with Botox procedure
- Prepping patients in post op visits
- Drawing blood
- Preforming Covid swabs
- Handling check in and check out
- Scheduling referrals and checking insurances
- Editing dictations for each doctor
- Disinfecting nasal scopes
Medical Assistant
East Jefferson Women's Care
05.2020 - 11.2020
- Handling phone calls and answer all questions for patients
- Doing prior authorizations for medications
- Handling all steps for ordering any IUDs
- Performing many different procedures in office
- Cleaning and stocking rooms
- Triaging patients in a timely manner
- Backloading all paper charts onto EMR
- Doing the fetal heart monitor on each OB patient
- Performing urine dipsticks for each patient in clinic
- Sterilize instruments
- Perform injections when needed
Medical Assistant
Ochsner Rheumatology
04.2017 - 06.2018
- Handling phone calls and answer all questions through portal or phone for patients
- Figuring out and typing up weekly work schedule for each employee
- Speaking and figuring out an immediate conflict with patients
- Deep cleaning and stocking triage rooms
- Responsibilities as opening and closing our office and performing vitals and reviewing medications in a timely manner and preparing various equipment for various office procedures if needed
- Checking refrigerator for medications daily
- Keeping equipment in clinic organized and ready to go for physicians and nurses.
Medical Assistant
Heart Clinic of Louisiana
05.2016 - 03.2017
- Handling vitals, review of medications, EKGs and answer various question for over 200 patients daily
- Sending medications to doctors for them to review and refill
- Cleaning and restocking each exam room daily
- Helping to ensure new employees were guided when starting
- Helping alongside 8 different doctors to scheduled appointments for each patient
- Filling in test and codes for blood work per doctor.
Medical Assistant
Dr, Kay
11.2015 - 04.2016
- Obtaining leadership skills while under the guidance of experienced management
- Ensure the cleanliness, sanitation, and maintenance of the facility
- Handling various responsibilities such as opening and closing of clinic, vitals, preforming various testing, coding, answering phones, phlebotomy and various shots
- Staying on top of routine duties
- Filling in test and codes for blood work per doctor.
Education
Technical in Medical Assistant Program -
Eastern College of Health Vocations
Harahan, LAHigh School Diploma - undefined
John Ehret High School
Marrero, LASkills
- HIPPA and Medical Terminology
- Knowledgeable with Electronic Medical Records
- Case Management
- Vital Sign Monitoring
- Account Management
- Documentation Procedures Expertise
- Treatment Room Preparation
- Medical Procedures Understanding
- Medical Terminology
- Stocking Supplies
- Patient Assessments
- Simple Dressings
- Medical Records Management
- Specimen Collection
- Paper Medical Records
- Supervisor
Certification
- CMA - Certified Medical Assistant and Phlebotomist
Timeline
Medical Assistant/PAR/Medical Biller and Coder
MD Claiborne And Associates
07.2022 - 08.2023
Medical Assistant
Ochsner IBD
05.2021 - 07.2022
Medical Assistant
ENT of New Orleans
11.2020 - 05.2021
Medical Assistant
East Jefferson Women's Care
05.2020 - 11.2020
Medical Assistant
Ochsner Rheumatology
04.2017 - 06.2018
Medical Assistant
Heart Clinic of Louisiana
05.2016 - 03.2017
Medical Assistant
Dr, Kay
11.2015 - 04.2016
Technical in Medical Assistant Program -
Eastern College of Health Vocations
High School Diploma - undefined
John Ehret High School
- CMA - Certified Medical Assistant and Phlebotomist
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