Ava Martinez
Houston,TX
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess/ Trainer/ Cashier
Dona Leti's Restaurant and Bar
Houston, Texas
06.2025 - Current
- Trained new host staff on customer service techniques and restaurant policies, improving team readiness and service delivery.
- Monitored guest arrivals and managed waitlist, ensuring timely seating for enhanced guest experience.
- Coordinated seating arrangements to optimize flow and enhance guest satisfaction during peak hours.
- Maintained cleanliness and organization of front-of-house areas consistently.
CW
International Brotherhood of Electrical Workers (IBEW)
Abilene, TX
08.2024 - 01.2025
- Verified adherence to safety protocols as field safety observer, ensuring safe work environment.
- Maintained systems and equipment through hands-on electrical work, contributing to operational reliability.
- Executed assigned responsibilities to support successful project completion.
Retail Associate
Houston Astros
Houston, TX
06.2022 - 07.2024
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Resolved customer complaints or concerns promptly, ensuring complete satisfaction
- Processed customer transactions accurately and efficiently, enhancing overall customer experience
- Maintained clean and organized sales floor, facilitating optimal merchandise display and stocking
Retail Associate
Old Navy
Houston, TX
05.2023 - 08.2023
- Consistently met or exceeded monthly sales targets by utilizing persuasive selling skills
- Leveraged product knowledge to address customer inquiries and provide tailored recommendations
- Collaborated with team members to consistently achieve daily sales goals through effective communication and teamwork
- Maintained clean, organized sales floor to enhance customer experience and facilitate product accessibility
Hostess/Busser/Food Runner
Pluckers Wing Bar
Houston, TX
09.2022 - 03.2023
- Managed guest flow efficiently during peak hours to minimize wait times
- Greeted and seated guests promptly, ensuring a positive first impression
- Collaborated with servers and kitchen staff to ensure smooth communication and timely service
- Supported restaurant operations by performing tasks that enhanced service efficiency.
Education
International Baccalaureate Diploma Programme -
Heights High School
Houston, TX06-2022
Some College (No Degree) - Science
Houston Community College
Houston, TXSkills
- Restaurant operations
- Retail sales expertise
- Customer service
- Staff training
- Time management
- Adaptability
- Communication skills
Certification
- Driver's License
- CPR Certification
Affiliations
Volunteer, HSPCA Sept 2021- June 2022
References
Alessandra Barajas
- alessandrabarajas663@yahoo.com
- (281) 301-8497
Genesis medrano
- medranogenesis56@gmail.com
- (832) 855-6416
Ariel Garza
- arielgarza76@gmail.com
- (713) 252-6658
Timeline
Hostess/ Trainer/ Cashier
Dona Leti's Restaurant and Bar
06.2025 - Current
CW
International Brotherhood of Electrical Workers (IBEW)
08.2024 - 01.2025
Retail Associate
Old Navy
05.2023 - 08.2023
Hostess/Busser/Food Runner
Pluckers Wing Bar
09.2022 - 03.2023
Retail Associate
Houston Astros
06.2022 - 07.2024
International Baccalaureate Diploma Programme -
Heights High School
Some College (No Degree) - Science
Houston Community College