Ava Martinez
Benbrook
Summary
Dynamic professional with a strong background in customer service at Walmart, recognized for enhancing customer experiences and training new staff. Proven ability to maintain accuracy in transactions and medical records, demonstrating integrity and effective communication. Committed to teamwork and delivering results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier/ Customer Service
Walmart
Fort Worth, TX
04.2025 - Current
- Operated cash register efficiently during peak hours to minimize wait times.
- Processed customer transactions accurately, ensuring all sales were recorded correctly.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Handled cash, credit, and returns in compliance with company policies to ensure security.
- Trained new cashiers on procedures and best practices for customer service excellence.
- Greeted customers entering store and responded promptly to customer needs.
Medical Records
The Heart Center of North Texas
Fort Worth, TX
03.2025 - Current
- Recorded patient progress in medical records to support treatment planning.
- Reviewed patient histories and medical records for precision and thoroughness.
- Entered patient progress into electronic medical records to accurately document interventions and outcomes.
- Updated and maintained medical records to meet regulatory standards.
- Conducted daily assessments and recorded findings in electronic medical records.
Front Desk
The Heart Center Of North Texas
Fort Worth, TX
07.2024 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
High School Diploma -
Brewer High School
1025 W Loop 820 North Fort Worth, TX 76108 United 05.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Written and verbal communication
Timeline
Cashier/ Customer Service
Walmart
04.2025 - Current
Medical Records
The Heart Center of North Texas
03.2025 - Current
Front Desk
The Heart Center Of North Texas
07.2024 - Current
High School Diploma -
Brewer High School