Ava Mendoza
Port Saint Lucie,FL
Summary
Adept at multitasking and fostering a welcoming atmosphere, I honed skills in hospitality and customer service at Wondertstruck Play Studio, enhancing customer satisfaction and streamlining operations. Gaining expertise from coordinating events (including but not limited to, birthday parties, tea parties as well as memorials) includes safe food handling and exceptional phone etiquette, contributing to a significant improvement in guest experience and operational efficiency.
Overview
1
1
year of professional experience
Work History
Receptionist
Samantha Polito
04.2024 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained visitor log for entering and leaving facility for security purposes.
Event Coordinator
Samantha Polito
06.2024 - Current
Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions. Established positive relationships with clients, ensuring their needs were met throughout event planning process.
Education
Current Student At Marine Oceanographic Academy
Fort Pierce Skills
- Effective multitasking
- Promotional awareness
- Patience and empathy
- Phone etiquette
- Hospitality service expertise
- Safe food handling
Timeline
Event Coordinator
Samantha Polito
06.2024 - Current
Receptionist
Samantha Polito
04.2024 - Current
Current Student At Marine Oceanographic Academy
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