Courtney Courtney
Sebring,FL
Summary
To become a certified anesthesiologist assistant with a passion for delivering exceptional patient care. Leveraging extensive medical knowledge and education to ensure positive and memorable experiences.
Overview
7
7
years of professional experience
Work History
Receptionist
H&R Block
01.2018 - 04.2019
- Communicated by answering client's questions to improve customer satisfaction
- Organized important documents to secure safety of client's personal information
- Assisted Tax Professionals by notifying them of current clients to maintain an efficient work environment
- Responsible for client payment methods
- Preformed understanding of technological skills and applied knowledge in the work environment
- Answered and directed incoming calls using multi-line telephone system
- Served visitors by greeting, welcoming, and directing to appropriate personnel
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules
Sales Representative
Cutco
10.2018 - 01.2019
- Responsible for creating and maintaining a schedule for each week
- Interacted with clients by phone and face to face meetings
- Participated in teamwork and collaboration by communicating with peers
- Developed key customer relationships to increase sales
- Answered product questions with up-to-date knowledge of sales and promotions
Secretary
Huddleston & Son Flooring
12.2023 - Current
- Provided administrative support to the manager
- Organized and maintained executive calendars
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Assisted with special projects or tasks related to departmental functions upon request.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Volunteer
Advent Health
05.2018 - 01.2019
- Ensured hygienic practices to safeguard health
- Promoted positive patient well-being
- Organized and maintained records of volunteer hours and donations.
Intern
Grace Medical Home
11.2022 - 05.2023
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of patient information.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
Healthcare Observer
Winter Haven Woman’s Hospital
12.2023 - 05.2024
- Shadowing to obtain more experience in the healthcare field.
- Observing to visually learn and gain more insight for graduate school.
- Adhered to all safety protocols while observing patient care activities in the clinical setting.
- Gained insight into the daily operations of a hospital or clinic environment.
Education
Bachelor's - Health Sciences
University of Central Florida
08.2023
Associates of Art -
South Florida State College
05.2019
Phlebotomy Certified -
10.2023
Skills
- Customer service
- Communication
- Efficient problem-solving
- Valuing other team members
- Excellent organizational and time-management skills
- Organizational Skills
- Proficient Verbal and Written Skills
- Schedule Management
- Positive Attitude Toward Work
- Effective Multitasking
- Effective Communication
- Able to effectively work in a fast-paced environment
References
References available upon request.
Timeline
Secretary
Huddleston & Son Flooring
12.2023 - Current
Healthcare Observer
Winter Haven Woman’s Hospital
12.2023 - 05.2024
Intern
Grace Medical Home
11.2022 - 05.2023
Sales Representative
Cutco
10.2018 - 01.2019
Volunteer
Advent Health
05.2018 - 01.2019
Receptionist
H&R Block
01.2018 - 04.2019
Bachelor's - Health Sciences
University of Central Florida
Associates of Art -
South Florida State College
Phlebotomy Certified -
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