Ava Merrick
Los Gatos,CA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Palapa Lounge Beachwear
Los Gatos, CA
04.2021 - 05.2022
- Provided a high level of customer service to each person by engaging customers and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed a friendly rapport with callers while answering questions, making recommendations, and leading conversations to future payments
- Approached browsing customers to initiate conversations to determine buying preferences.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
High School Diploma -
Los Gatos High School
Los Gatos, CA06.2023
Skills
- Locating Merchandise
- Customer Service
- Stocking and Receiving
- Folding Clothes
- Adaptable and Flexible
- Teamwork and Collaboration
- Store Opening and Closing
- Speech Clarity
- Goal-Driven
Certification
- CPR certified
Timeline
Retail Sales Associate
Palapa Lounge Beachwear
04.2021 - 05.2022
High School Diploma -
Los Gatos High School
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