Dynamic administration director with expertise in operations management and customer service. Proven track record in streamlining communication and enhancing operational efficiency, ready to drive impactful improvements within an organization.
Overview
4
4
years of professional experience
Work History
Administration Director
Kappa Kappa Gamma Sorority
La Jolla, CA
01.2026 - Current
Developed and implemented administrative policies to enhance operational efficiency.
Oversaw budgeting processes, ensuring accurate allocation of resources across departments.
Managed vendor relationships, negotiating contracts to optimize service delivery and costs.
Coordinated organizational events, fostering community engagement and member participation.
Streamlined communication channels within the organization, improving information flow and response times.
Hostess
True Food Kitchen
La Jolla, CA
11.2025 - Current
Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
Managed reservation system, optimizing table turnover and guest flow.
Assisted in training new team members on best practices for guest service.
Coordinated with kitchen staff to communicate special requests and dietary restrictions.
Cashier/Assistant Manager
Kiku Japanese Grill
Moorpark, CA
06.2022 - 05.2024
Assisted in daily operations, ensuring smooth customer transactions and service quality.
Managed and trained team members on cash handling procedures and customer service best practices.
Facilitated communication between front-line staff and management to address operational challenges.
Implemented inventory control measures to optimize product availability and reduce waste.
Education
Bachelor of Science -
Bachelor of Science - Political Science : Data Analytics
UC San Diego
La Jolla, CA
01-2028
Skills
Proficiency in R and Stata
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Time management
Research and analysis
Data entry
Organizational leadership
Operations management
Schedule management
Payroll and budgeting
Timeline
Administration Director
Kappa Kappa Gamma Sorority
01.2026 - Current
Hostess
True Food Kitchen
11.2025 - Current
Cashier/Assistant Manager
Kiku Japanese Grill
06.2022 - 05.2024
Bachelor of Science -
Bachelor of Science - Political Science : Data Analytics
Lecturer of Business Administration at Research Center for Applied Sciences, Faculty of Business, FPT UniversityLecturer of Business Administration at Research Center for Applied Sciences, Faculty of Business, FPT University