Ava Palermo
New York,NY
Summary
Proven track record of enhancing office efficiency and customer satisfaction at Palermo Law and Reformation. Excelled in multitasking and organization, alongside outstanding communication, to streamline processes and foster client relationships. Demonstrated creative problem-solving and attention to detail, significantly improving workplace productivity and customer engagement without specifying numerical percentages. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
1
1
year of professional experience
Work History
Intern
Palermo Law
09.2022 - 05.2023
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sales Associate
Reformation
12.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Outdoor Voices
07.2022 - 09.2022
- Assisted in the opening of the Flatiron location
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - Economics And Social Anthropology
University of St Andrews
St Andrews, Scotland 05.2027
Skills
- Attention to Detail
- Outstanding communication skills
- Client Relationships
- Multitasking and Organization
- Creative and Resourceful
Timeline
Sales Associate
Reformation
12.2022 - 04.2023
Intern
Palermo Law
09.2022 - 05.2023
Sales Associate
Outdoor Voices
07.2022 - 09.2022
Bachelor of Arts - Economics And Social Anthropology
University of St Andrews
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