Ava Pedersen
Westwood,NJ
Summary
Responsible teen with 5 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Waitress
Westwood Prime Eats
Westwood, NJ
06.2020 - 06.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Replenished beverages when necessary.
- Bussed tables as needed during peak hours.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
Intern
Westwood Police Department
Westwood, NJ
10.2023 - 05.2024
- Responded to emergency calls involving disturbances, robberies, domestic disputes.
- Interacted with members of the public while on patrol or responding to calls.
- Provided administrative support to police officers, including filing paperwork and preparing reports.
- Gathered intelligence by participating in surveillance operations and patrolling assigned areas.
Counter Person
Ninos Pizzaria
Hillsdale, NJ
06.2023 - 03.2024
- Assisted customers in selecting menu items.
- Processed payments for orders using a cash register.
- Provided accurate change for customer transactions.
- Organized the counter area to maintain cleanliness and orderliness.
- Cleaned all surfaces, equipment, utensils, dishes, and glassware after each shift.
- Answered questions from customers regarding ingredients used in certain menu items or preparation techniques used by staff members.
- Followed company policies related to cash handling procedures.
- Removed trash from work areas throughout shift.
Education
High School Diploma -
Westwood Regional High School
Westwood, NJ06-2024
Skills
- Strong multitasking
- Memory retention
- Cleanliness
- Safe Food Handling
- Customer Service
- Effective customer upselling
- Handling Complaints
- Complaint resolution
- Cash Handling
- Payment Processing
- Food safety understanding
- Menu Memorization
- Greeting guests
- Performance Improvement
Timeline
Intern
Westwood Police Department
10.2023 - 05.2024
Counter Person
Ninos Pizzaria
06.2023 - 03.2024
Waitress
Westwood Prime Eats
06.2020 - 06.2024
High School Diploma -
Westwood Regional High School