Hardworking and trustworthy individual with background in counter service for busy restaurant. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.
Overview
2
2
years of professional experience
Work History
Counter Person
Angelo's Italian Restaurant
Jupiter, FL
07.2023 - 02.2025
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Resolved customer complaints in a professional manner.
Processed order transactions and handled debit and cash operations.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Replenished condiments such as ketchup, mustard, mayonnaise, relish.
Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Provided accurate change for customer transactions.
Education
Medical
Jupiter High School
Jupiter, FL
Skills
Store maintenance
Product knowledge
Building rapport
Customer focused
Cash handling proficiency
Maintaining cleanliness
Complaint handling
Food preparation
Order entry
Excellent work ethic
Timeline
Counter Person
Angelo's Italian Restaurant
07.2023 - 02.2025
Medical
Jupiter High School
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