Jayla St. Croix
Counter Person
Huntington Station,NY
Summary
Friendly (Counter Person) with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
2
2
years of professional experience
Work History
Counter Person
Roast Sandwich House
07.2022 - Current
- Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Supported store promotions by effectively communicating deals and specials to customers.
- Coordinated with kitchen staff to ensure timely order preparation during peak hours.
- Collaborated with team members to streamline processes for improved workflow efficiency.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Adhered to company policies consistently, ensuring compliance with food safety regulations and ethical practices in the workplace.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Trained new employees in counter operations, improving overall staff performance and productivity.
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Monitored food quality to ensure consistent taste standards were upheld for customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
Walt Whitman High School
Huntington Station, NY06.2025
Skills
Register balancing
Order Taking
Accuracy and efficiency
Safe Food Handling
Workplace Safety
Excellent work ethic
Stock replenishment
Team Player
Sanitization protocols
Store maintenance
Effective Communication
Customer-focused
Maintaining cleanliness
Timeline
Counter Person
Roast Sandwich House
07.2022 - Current
Walt Whitman High School