Jayla St. Croix

Roast Sandwich House

07.2022 - Current

Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
Supported store promotions by effectively communicating deals and specials to customers.
Coordinated with kitchen staff to ensure timely order preparation during peak hours.
Collaborated with team members to streamline processes for improved workflow efficiency.
Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
Adhered to company policies consistently, ensuring compliance with food safety regulations and ethical practices in the workplace.
Performed daily opening/closing procedures diligently so as not to miss any important steps.
Trained new employees in counter operations, improving overall staff performance and productivity.
Fostered positive relationships with regular clientele by remembering their preferences along with their names.
Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
Monitored food quality to ensure consistent taste standards were upheld for customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Summary