Ava Roberson Gibbs
San Antonio
Summary
Dedicated professional with strong customer service skills and a proven ability to enhance shopping experiences. Experienced in sales transactions and inventory management, ensuring quick and accurate service.
Overview
4
4
years of professional experience
Work History
Personal Shopper
H-E-B
San Antonio
04.2025 - Current
- Guided customers in selecting products tailored to their preferences and needs.
- Collaborated with team members to enhance the overall shopping experience for customers.
- Processed payments for purchased items using cash registers or other payment systems.
- Delivered quick, accurate service to enhance customer satisfaction under tight deadlines.
- Recommended comparable products to maintain customer satisfaction during stock shortages.
Sales Associate
Swimfreak
San Antonio
02.2022 - Current
- Guided customers in selecting swimwear and accessories tailored to individual preferences and needs.
- Organized and maintained product displays for optimal presentation and customer engagement.
- Processed sales transactions accurately using point-of-sale systems.
- Answered customer inquiries regarding products, services, and promotions effectively.
- Managed inventory levels through regular stock checks and restocking procedures.
- Informed customers on proper swimwear care and maintenance techniques to enhance product longevity.
- Greeted customers and provided exceptional customer service.
Fulfillment Associate
Nordstrom
San Antonio
06.2024 - 08.2024
- Processed customer orders efficiently in a fast-paced retail environment.
- Filled orders using a standard picking system, ensuring accuracy and compliance with defined standards.
- Collaborated with team members to achieve on-time order fulfillment and delivery.
- Handled customer inquiries regarding order status and product availability.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Implemented best practices to maintain a clean, organized workspace, enhancing efficiency.
- Assisted with product stocking and organization on the sales floor.
Education
High School Diploma -
William J. Brennan High School
San Antonio, TX06-2025
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX03-2026
Skills
- Product selection
- Online order processing
- Customer engagement
- Customer service
- Data analysis
- Problem solving
- Time management
- Team collaboration
Timeline
Personal Shopper
H-E-B
04.2025 - Current
Fulfillment Associate
Nordstrom
06.2024 - 08.2024
Sales Associate
Swimfreak
02.2022 - Current
High School Diploma -
William J. Brennan High School
Bachelor of Science - Biology
The University of Texas At San Antonio