Ava Roeren
East Lansing,MI
Summary
- Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with a proven track record of building client rapport.
- Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any needs. Advanced knowledge of makeup trends and popular looks.
- Devoted professional with hands-on experience cultivating warm, nurturing environments for children. Talented in organizing and leading educational activities and monitoring behavior. Observant team player focused on promoting health and development in children.
Overview
2
2
years of professional experience
Work History
Seasonal Ulta Associate
Ulta
Rochester Hills, MI
12.2024 - 04.2025
- Performed cash register functions accurately and efficiently.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Processed payments using point-of-sale systems.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Barista
Bean and leaf
Rochester, MI
01.2023 - 02.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Family Nanny
Self-employed
Lake Orion, MI
02.2024 - 09.2024
- Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
- Set up a safe learning environment with developmentally appropriate toys and materials.
- Encouraged positive behavior by providing clear expectations and consistent discipline techniques.
- Transported children to school functions or appointments as needed.
- Cooked nutritious meals for the family according to dietary restrictions outlined by parents.
- Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
Education
Psychology + Entrepreneurship - Social Sciences + Business
Michigan State University
East Lansing, MI05-2028
Skills
- Dining room maintenance
- Espresso machine operation
- Exceptional customer service
- Cash register operation
- Friendly and outgoing
- Point of sale operation
- POS systems
- POS system operation
- Team collaboration
- Clear communication
- Cash handling
- Problem-solving
- Retail merchandising expertise
- Customer Service
Affiliations
- Psychology club
- Entrepreneurship club
- Business club
Education and Training
true,other
Timeline
Seasonal Ulta Associate
Ulta
12.2024 - 04.2025
Family Nanny
Self-employed
02.2024 - 09.2024
Barista
Bean and leaf
01.2023 - 02.2024
Psychology + Entrepreneurship - Social Sciences + Business
Michigan State University