Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ava Roig

Summary

Personable and dedicated Customer Service Representative with experience in the technology industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships and growing businesses.

Overview

1
1
year of professional experience

Work History

Customer Relations Representative

Gumbo Limbo Nature Center
Boca Raton , FL
02.2023 - 02.2024

As a volunteer, I greeted customers upon arrival. I provided exceptional customer relations as I explained and answered questions about the type of wildlife present in the exhibits and the natural habitats of the marine life. I proficiently executed administrative duties at the front desk such as scheduling appointments and directing guests to the appropriate program or exhibit.

Education

High School Diploma -

Fusion Academy Boca Raton
Boca Raton, FL
05-2022

Bachelor of Arts -

Lynn University
Boca Raton, FL

Skills

  • Customer Satisfaction
  • Microsoft Office Suite
  • Problem-Solving
  • Task Prioritization
  • Active Listening
  • Collaborative Team Player
  • Layout Design
  • Proficient in Digital Imaging

Accomplishments

  • 40 hours as a co-pilot on a Pilatus single engine turboprop
  • 40 hours as a co-pilot on a Kodiak single engine turboprop
  • Vast knowledge of marine life due to extensive travel through the Bahamian Archipelago Islands

Timeline

Customer Relations Representative

Gumbo Limbo Nature Center
02.2023 - 02.2024

High School Diploma -

Fusion Academy Boca Raton

Bachelor of Arts -

Lynn University
Ava Roig