- Graphic Design
- Design and Build Websites
- App Development
- Personal Development and Self-Improvement
- Learning new Marketing Techniques
- Creating new Content Ideas for Social Media Platforms (Instagram, Facebook, TikTok, Snapchat, etc)
AVA ROSE
Hinsdale
Summary
Adept Client Service Representative with a proven track record at Bousquet Mountain and Bousquet Sport, excelling in complaint resolution and customer support. Skilled in cash management and fostering strong customer relationships, I significantly enhanced client satisfaction. Expert in navigating complex computer applications, I also mentored new team members, demonstrating exceptional teamwork and collaboration abilities.
Overview
1
1
year of professional experience
Work History
Client Service Representative
Bousquet
11.2023 - Current
- Count money
- Excellent customer service
- Clean work area
- Received and responded to high-volume incoming calls and emails in a timely manner.
- Developed in-depth knowledge of company products and services to better assist customers.
- Responded to complaints and resolved issues while providing high-quality customer service.
- Performed administrative duties such as filing paperwork, updating databases and preparing documents.
- Navigated multiple computer applications while interacting with clients.
- Cultivated strong relationships with customers through courteous and helpful communication.
- Trained new customer service representatives on policies.
- Interacted with accounting department to resolve client billing inquiries.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.
Education
Bachelor of Science - Digital And Social Media Marketing
Southern New Hampshire University
Manchester, NH04.2027
High School Diploma -
Wahconah Regional High School
Dalton, MA06.2023
Skills
- Cleaning and Sanitizing
- Cash Management
- Money Handling
- Digital marketing
- Complaint handling
- Customer support
- Teamwork and collaboration
- Computer skills
- Direct sales
- Transaction processing
- Social media posts
- Marketing plans
- Content creation
Interests
Timeline
Client Service Representative
Bousquet
11.2023 - Current
Bachelor of Science - Digital And Social Media Marketing
Southern New Hampshire University
High School Diploma -
Wahconah Regional High School
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