Ava Rousseau
23 Coppersmith Way, Townsend,Massachusetts
Summary
Dynamic professional with a proven track record in team management and performance analysis, honed as Head Middle School Field Hockey Coach at North Middlesex Regional School District. Excelled in customer engagement and POS system operation as a Sales Associate at The Paper Store. Known for an outgoing personality and exceptional communication skills, adept at driving productivity and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Middle School Field Hockey Coach
North Middlesex Regional School District
08.2024 - Current
- Encouraged students to find creative solutions to problems and maintain motivation.
- Facilitated group coaching sessions and provided individual coaching support.
- Analyzed student feedback to adjust coaching sessions accordingly.
- Offered constructive feedback to clients to help reach goals.
- Facilitated team building activities to improve communication, collaboration and productivity.
Sales Associate
The Paper Store
10.2022 - 06.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Science - Dental Hygiene
Mount Wachusett Community College
Gardner, MA05-2027
Skills
- Team management
- Performance analysis
- Outgoing personality
- Task prioritization
- Client account management
- Product sales
- Customer engagement
- POS system operation
- Written and oral communication skills
Certification
CPR/BLS Certified [American Heart Association]
Timeline
Head Middle School Field Hockey Coach
North Middlesex Regional School District
08.2024 - Current
Sales Associate
The Paper Store
10.2022 - 06.2024
CPR/BLS Certified [American Heart Association]
Associate of Science - Dental Hygiene
Mount Wachusett Community College
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