Hailee Sheetz
McClure,PA
Summary
Customer Service Representative providing financial support, transaction management, and assisting customers with banking needs at MCS Bank. A strong focus on providing excellent service, while resolving concerns efficiently, and maintaining a strong relationship with customers. In addition, an Assistant Field Hockey Coach and Volunteer High School Coach, with experience in developing team strategies and conducting comprehensive training sessions, while sustaining open communication. A dedicated college student with a passion for learning, and a commitment to academic excellence. Proficient in time management, self-motivation, and problem-solving. Eager for new opportunities while entering the business world, and continue my studies in finance and accounting.
Overview
6
6
years of professional experience
Work History
Volunteer High School Field Hockey Coach
Mifflin County School District
Lewistown, Pennsylvania
08.2025 - Current
- Collaborate with the coaching staff to develop practice plans and strategies.
- Build relationships and mentor athletes on skills, teamwork, sportsmanship, and managing school and sports.
- Assist with training sessions and communication.
Customer Service Representative
MCS Bank
Burnham, PA
03.2025 - Current
- Assist customers with daily financial transactions, including deposits, withdrawals, checks, and cashier's checks. Process loans, consumer and mortgage payments, transfers, open and close client accounts, and open and renew Certificates of Deposit.
- Maintain a strong client relationship.
- Manage and balance the ATM, vault, and cash drawer.
- Provide high-quality customer service by addressing inquiries, resolving issues, and promoting available products and services.
- Answer phones promptly to assist customers, or transfer them to the appropriate department.
Assistant Field Hockey Coach
Blue Lions FHC
State College, Pennsylvania
11.2024 - Current
- Communicate between players, coaches, parents and administration.
- Encourage teamwork among players both on and off the playing field through positive reinforcement methods.
- Instruct athletes on proper techniques for stick handling, passing, shooting, and defensive play.
- Assess player performances during games in order to determine necessary adjustments in strategy or techniques.
- Educate athletes in rules, strategies, sportsmanship and performance principles.
- Act as a positive role model for team athletes and community members.
- Collaborated with head coach on strategies for upcoming games against opponents.
Dog Sitter
Self-employeed
McClure, Pennsylvania
01.2020 - Current
- Communicate effectively with pet owners regarding their concerns or questions about the care of their dogs.
- Feeding and watering on regular schedule.
- Walk and exercise dogs in accordance with owner instructions.
Education
Some College (No Degree) - Accounting Major- Junior Year
Commonwealth U- Lock Haven
Lock Haven, PA05-2027
Skills
- Team Management
- Group Instruction
- Player Development
- Self-Motivated
- Rules Comprehension
- Time Management
- Dependable
Timeline
Volunteer High School Field Hockey Coach
Mifflin County School District
08.2025 - Current
Customer Service Representative
MCS Bank
03.2025 - Current
Assistant Field Hockey Coach
Blue Lions FHC
11.2024 - Current
Dog Sitter
Self-employeed
01.2020 - Current
Some College (No Degree) - Accounting Major- Junior Year
Commonwealth U- Lock Haven
Similar Profiles
Alison ShoemakerAlison Shoemaker
Group Supervisor at State College Area School District CEELGroup Supervisor at State College Area School District CEEL
Gavin CalgaroGavin Calgaro
STEAM/Media Specialist at Baldwin-Whitehall School DistrictSTEAM/Media Specialist at Baldwin-Whitehall School District
Michael KaneMichael Kane
Student Tutor at The Grier SchoolStudent Tutor at The Grier School
Ty KearnsTy Kearns
Journeyman Ironworker Supervisor at Ironworkers Local 404Journeyman Ironworker Supervisor at Ironworkers Local 404
Jaden DunmireJaden Dunmire
CNA at William PennCNA at William Penn