AVA RUSSO
Granite Bay,CA
Summary
Compassionate Medical Assistant student skilled in patient care, phlebotomy, and health standards. Background in customer service enhances teamwork and effective communication. Committed to supporting patients and optimizing daily operations to ensure a positive healthcare experience.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Restaurant Host/Busser
LA Fornaretta
08.2026 - Current
- Delivered professional, attentive service to enhance guest experience in a fast-paced environment
- Facilitated effective communication with guests and team members, supporting smooth operations
- Maintained clean and organized space, ensuring welcoming atmosphere for guests
- Responded to customer concerns calmly and respectfully to maintain positive relationships
Customer Service Associate
Plato's Closet
Roseville, CA
03.2022 - Current
- Resolved customer questions and concerns with professionalism and empathy, building lasting customer relationships
- Provided courteous in-person and telephone assistance, improving customer satisfaction in fast-paced retail environment
- Process transactions accurately and perform opening and closing procedures
- Consistently met deadlines and commitments, enhancing team organization and collaboration
Education
Medical Assistant Program
CAL Regional
Rancho Cordova, CA10-2026
Biochemistry Coursework
University of Southern California
Los Angeles, CA05-2026
Associate of Arts - Biology
Sierra College
Rocklin, CA10-2026
Skills
- Food Safety Training
- Health and Safety Standards
- Guest Reception
- Guest Relations
- Customer Service
- Organization
- Dependability
- Teamwork
- Collaboration
- Positive and professional
Certification
CPR Certified | August 2026
Community Involvement
Local Food Bank & Community Garden, Volunteer, Plant and harvest produce and prepare food packages for community distribution, Collaborate with volunteers to support food bank operations and community needs, Monthly
Languages
American Sign Languge
Professional
Timeline
Restaurant Host/Busser
LA Fornaretta
08.2026 - Current
Customer Service Associate
Plato's Closet
03.2022 - Current
Medical Assistant Program
CAL Regional
Biochemistry Coursework
University of Southern California
Associate of Arts - Biology
Sierra College