AVA SCARBOROUGH
Brooklyn,NY
Summary
Dynamic professional with extensive experience in cash handling, customer service, and transaction processing in fast-paced retail environments. Proven ability to leverage strong communication skills and meticulous attention to detail to enhance customer satisfaction and drive operational efficiency. Recognized for consistently maintaining accuracy and effectively resolving conflicts, contributing to a positive shopping experience. Committed to fostering a welcoming atmosphere that encourages customer loyalty and repeat business.
Overview
6
6
years of professional experience
Work History
Cashier • Barista • Bakery Assistant
Bon BonBon Bakery
07.2025 - 09.2025
- Operated the cash register and processed customer orders accurately.
- Prepared bakery items and beverages while maintaining quality standards.
- Provided friendly customer service, answered questions, and made product recommendations.
- Maintained the cleanliness of display cases, prep stations, and customer areas.
- Restocked inventory, packaged baked goods, and assisted with opening and closing.
Sales Associate
Finish Line
04.2025 - 08.2025
- Processed customer transactions efficiently at the register.
- Assisted with merchandising, stocking, and organizing store displays.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Collaborated with team members to achieve sales goals and improve store performance.
Recreation Staff
Kings Bay Y
06.2023 - 08.2024
- Assisted in planning and leading youth activities and programs.
- Provided direct support during trips and special events.
- Maintained clean, organized, shared spaces.
- Managed supplies and handled inventory tasks.
- Assisted in planning and organizing events, ensuring smooth execution and participant satisfaction.
Teacher’s Assistant
NYC Department of Education
11.2019 - 03.2020
- Supported classroom routines and provided one-on-one assistance to students.
- Built strong relationships with students, teachers, and families.
- Supported classroom management by maintaining a positive and inclusive learning environment.
- Assisted lead teacher in developing and implementing lesson plans tailored to diverse learning styles.
Education
Undergraduate - Sociology, Criminology
University At Albany, SUNY
Albany, NY05-2028
High School Diploma -
John Dewey High School
Brooklyn, NYSkills
- Customer Service & Communication
- Cash Handling & POS Systems
- Work ethic and integrity
- Merchandising & Organization
- Fast Learner & Self-Motivated
- Time Management & Multitasking
- Friendly and Professional Attitude
- Patience and empathy
Timeline
Cashier • Barista • Bakery Assistant
Bon BonBon Bakery
07.2025 - 09.2025
Sales Associate
Finish Line
04.2025 - 08.2025
Recreation Staff
Kings Bay Y
06.2023 - 08.2024
Teacher’s Assistant
NYC Department of Education
11.2019 - 03.2020
Undergraduate - Sociology, Criminology
University At Albany, SUNY
High School Diploma -
John Dewey High School