AVA SELLERS

PRACTICUM: August 2023-December 2023

• Observing and assisting Physical and Occupational Therapists during evaluations and treatments in an outpatient rehab setting and in acute care.
• Learning therapeutic techniques, patient interaction and communication, documentation, clinical reasoning and problem-solving, patient safety, and administrative and organizational skills.

INTERNSHIP: August 2024-December 2024

• Learning more about OT by sitting in on evaluations and treatments.
• Communicating effectively with faculty and staff and accepting critiques and suggestions for areas of improvement.
• Reporting back to instructor to receive day-to-day tasks and responsibilities.
• Expanding professional network by actively engaging with colleagues and mentors within the organization, fostering valuable connections for future career opportunities.

In my role as a front desk employee my responsibilities included:

• Greeting guests at front desk and engaging in pleasant conversations while managing check-in process.
• Maintaining an organized and clean environment to create a positive first impression for visitors.
• Selling memberships and calling prospects to plan a visit.
• Training new employees on front desk procedures, contributing to a well-prepared team.
• Resolving guest issues promptly, resulting in increased customer satisfaction ratings.

As a student assistant at the COBAC, my duties included:

• Performing administrative tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
• Facilitating a positive learning environment by providing support services to students with accommodation needs.
• Supporting administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
• Greeting incoming office visitors, answered questions, and directed individuals to office locations.

While working at The Play Zone, my duties included:

• Creating a secure setting.
• Working effectively in fast-paced environments.
• Working independently and collaboratively in a team environment.
• Learning quickly and adapting to new situations.
• Keeping parents updated on their child's behavior.