Ava Sledd
Smoothie King
Wilmington,NC
3
years of professional experience
Reliable shift leader with experience in customer service, team coordination, and smooth daily operations. Known for a positive attitude, problem-solving, and maintaining high service and food safety standards.
Work History
Team Member
10 Months- Operated POS system to process orders, payments, and order adjustments efficiently.
- Prepared customized smoothies accurately using recipe standards and guest preferences.
- Maintained clean workstations, equipment, and dining areas to support food safety standards.
- Restocked ingredients, supplies, and packaging to keep service areas fully prepared.
Shift Leader
1 Year 10 Months- Supervised shift operations, ensuring smooth customer service and workflow consistency.
- Trained team members on POS procedures, product presentation, and guest service standards.
- Managed opening and closing routines, including cleaning, restocking, and cash reconciliation.
- Monitored food safety practices and maintained sanitary workstations throughout service.
Education
Bachelor of Arts - Psychology
Skills
Customer service
Positive demeanor
Clear communication
Attention to detail
Following instructions
Cash handling
Problem-solving
Positive attitude
Timeline
Team Member
Smoothie King
08.2025 - 06.2026Read More
Shift Leader
TCBY Frozen Yogurt
09.2023 - 07.2025Read More
University of North Carolina At Wilmington
Bachelor of Arts from Psychology
Read More