Ava Smargiassi
Dickson City,PA
Summary
Eager service worker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
9
9
years of professional experience
Work History
Babysitter
Tammy Reiprich
01.2014 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Dunkin Donuts
LuFrankton
01.2019 - 05.2023
- Kept workstation and area around workstation neat and clean.
- Baked, decorated and displayed donuts per guidelines.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Assisted in ordering products and supplies needed for daily operations.
- Tended to customers' needs and made sure they were always satisfied
- Assisted coworkers in whatever help they needed
Debt Collector
Commonwealth Financial Systems
05.2022 - 09.2022
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
Dairy Queen
Dairy Queen Grill & Chill
08.2018 - 09.2019
- Collaborated with team members to quickly fill large orders and serve large parties.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Provided support to crew members, facilitating quick food preparation and delivery.
Education
Bachelor of Science - Human Development And Family Studies
Penn State University
Dunmore, PA05.2025
High School Diploma -
Mid Valley Secondary Center
Throop, PA06.2021
Skills
- Behavior Management
- Educational Strategies
- Planning Physical Activities
- Housekeeping
- Keeping Children Safe
- Nurturing Environment
- Good People Skills
- Ability to be Flexible
- Dependable
- Responsible
Accomplishments
Competed and advanced to the finals in an international academic cross-cultural competition working to create a toolkit for mental health providers to assist in lessening the stigma on mental health and to provide the proper care to those struggling.
Timeline
Debt Collector
Commonwealth Financial Systems
05.2022 - 09.2022
Dunkin Donuts
LuFrankton
01.2019 - 05.2023
Dairy Queen
Dairy Queen Grill & Chill
08.2018 - 09.2019
Babysitter
Tammy Reiprich
01.2014 - Current
Bachelor of Science - Human Development And Family Studies
Penn State University
High School Diploma -
Mid Valley Secondary Center