Ava Smigielski
Saint Clair Shores,MI
Summary
Cosmetology graduate with a passion for creating unique hairstyles while maintaining a luxury salon environment for my guests. I have a special interest in blonding and vivid color services.
Overview
5
5
years of professional experience
Work History
Associate
Cold Cow Ice Cream
07.2022 - Current
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Accurately handled cash register transactions while providing excellent customer service.
- Resolved customer complaints independently or with aid of supervisor.
Cosmetology Student
Douglas J Aveda Institute
08.2022 - 07.2023
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Offered exceptional service and support to walk-in and scheduled guests.
- Studied advanced techniques to develop proficiency and better serve guests.
- Used social media platforms to promote the salon side of the Institute and its services.
- Answered guest questions about products and services, emphasized the importance of home care, and promoted key items.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Developed loyal following of clients by providing high-quality services.
Crew Member, Associate
Tim Hortons
01.2022 - 07.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Associate
Nino Salvaggio
09.2018 - 06.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Cosmetology Diploma -
Douglas J Aveda Institute
Royal Oak07.2023
Skills
- Hair Maintenance Expertise
- Safety Standards
- Build Customer Relationships
- Sell Hair Care Products
- Scalp Massages
- Client Needs Assessment
Instagram: @hairbyavasmig
Come take a look!
Timeline
Cosmetology Student
Douglas J Aveda Institute
08.2022 - 07.2023
Associate
Cold Cow Ice Cream
07.2022 - Current
Crew Member, Associate
Tim Hortons
01.2022 - 07.2022
Associate
Nino Salvaggio
09.2018 - 06.2022
Cosmetology Diploma -
Douglas J Aveda Institute
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